Question: What do I need to know before I consider purchasing and installing any of these hearth appliances
Answer: Click on one of the hearth products to learn more about it.
Q: The pilot went out on my gas fireplace and I am not sure about safely re-lighting it, can you walk through the procedure?
A: You should use your Gas Appliance manual to correctly and safely re-light your pilot. You may also contact your Gas Company or a serviceman if you are unsure of re-lighting it yourself. There is a step by step pictorial procedure at the HeatNGlo website under the Customer Care section which will show you the correct procedure should you want to see what is involved.
A: The Harman Stove Company Website explains performing cleaning maintenance on your stove.
Q: I want to use my fireplace for supplemental heat. What do I need to know about it before I choose a hearth produtct?
A: You will want to take some measurements of your fireplace so that we can determine the best fit of a unit into your application. Simply fill in your measurements on this diagram, then bring it in with you when you visit our showroom.